WhatsApp recently introduced Channels features in many regions including India. The Meta-owned app recently revealed that the WhatsApp Channels feature has surpassed the 500 million active users mark within the first 7 weeks of its launch. Now, a new report has surfaced online revealing that the instant messaging app is working on a feature to request a review for suspended channels.
As reported by WABetaInfo, WhatsApp is currently in the process of developing additional features that empower channel owners with enhanced control over their channel status. Similar to other communication and broadcasting platforms, WhatsApp channels must comply with explicit guidelines delineated in the channel policy. This policy acts as a comprehensive set of rules and standards, defining acceptable conduct and content within these channels. Any channels found contravening this policy may face automatic suspension as a consequence.
WhatsApp is in the process of introducing a novel feature that will enable channel owners to submit requests for a review of their suspended channels. This capability is slated to become available in the near future.
Why WhatsApp Channels may face suspension
Channels could be suspended as a result of errors or misunderstandings that occur during the automatic review process. Automatic reviews are typically carried out using predefined algorithms or criteria to uphold platform policies. However, despite their efficiency, these algorithms may not always be flawless and can lead to mistakes or misinterpretations.
Such errors have the potential to result in the suspension of channels that, upon closer examination and human review, may not have genuinely violated any policies. Introducing the option for channel owners to request a manual review provides an avenue to rectify any inadvertent or incorrect decisions, thereby ensuring the suspended channel is ultimately reinstated.